Handmade by artisans in Mexico. If your hat becomes bent out of shape, you can easily reshape it using steam. The steam used can be from a garment steamer (preferable) or an iron (using the steaming function). To flatten the brim, simply steam the under-brim of your hat and let it lay on a flat surface overnight or until dry. You can then also steam the top side of the brim and let it sit flat for a further period of time. To fix a dent in the crown, apply steam and use your hands to mould it into the desired shape, then let dry.